Situated in the UNESCO World Heritage-listed Georgetown, Heritage Sixteen is within a 20-minute walk of Prangin Mall. Offering complimentary Wi-Fi access, it also has an art gallery with a souvenir shop which features artworks such as batik paintings.

The property is about a 12-minute drive from Fort Cornwalis and a 15-minute drive from Komtar - Penang's tallest building. Penang International Airport is about a 40-minute drive away.

The non-smoking rooms are air-conditioned, and feature either shared or private bathrooms. Hair drying and ironing facilities are available on request.

Heritage Sixteen Café serves local Penang delights and other Asian specialities, accompanied with an array of refreshing drinks. Room service is also provided.

Guests can play in the games room, or head to the front desk for assistance with luggage storage and laundry services.